Banks, as essential services, are not getting the time to upgrade their premises as other companies and industries who are not deemed essential are getting.
However, that is no excuse, and we expect that all of our branches will be able to keep the hours to the public they do and to make the upgrades that are suggested at the same time.
It is important to ensure that our staff and customers are kept safe and do not get sick while at our banks. That is why we are suggesting huge improvements to our buildings that have the mitigation of the spread of bacteria in mind. HEPA filters, UV air filters and humidity control must be made a priority. Reports indicate that the virus is spread via the air as well as surfaces. Of course the upgrading of cleaning staff is to continue, and there will be carte blanche on the hiring of cleaning staff. The commercial HVAC systems at our banks may need repair, it is unknown. If any HVAC repairs are needed though, all decision makers can start that process as soon as possible and then to inform us after the process has begun to make these heating repairs or cooling repairs, or filter repairs. The point is any repairs will not be questioned, no matter when they are started. This is all of the highest priority. Anything related to air quality concerns that anyone can add to the list of improvements we can all make to our individual branches will be most welcome right now. We are all in this together, thank you for your patience.