We’d been planning to spend winter at the coast with my sister. She was so excited to have us over, and we booked the flights months in advance. However, things went sideways on her end. Up to that time, the pandemic hadn’t impacted anyone in our family. But, her partner fell ill, and we had to cancel the trip. This meant spending winter at home because we had taken leave from work. As the days wore on, we began to notice there was an issue with the heat pump. Though this heating system was always on, it wasn’t heating the house effectively. I found myself wearing a cardigan indoors which wasn’t supposed to be the case with a heat pump. Instead of wondering what the issue was, we decided to ask the experts. My partner got in touch with the area HVAC system expert to evaluate the issue. The lady sent to our home had serviced the summer cooling system, and we loved her professionalism. The HVAC system expert began to examine the entire system. At first, she thought we’d gotten a bigger heat pump than was necessary for our home. But, that wasn’t the case since this was the right size. The issue was undersized ductwork limiting the amount of airflow into the house. Last spring, we had the ductwork redone, and it seemed like the team we hired did a shoddy job. Thankfully it wasn’t anything the HVAC system expert and her team couldn’t fix to ensure we felt comfortable in the house. We had to plan an appropriate date for them to come and resize the ductwork in our home.